Check for duplicate patients in ePractice

Sometimes the simplest changes can make life so much easier. Why not grab a hot drink (biscuit optional) and try this five-minute fix…

Having duplicate records on your patient database can cause confusion when providing care as well as problems with claims management and invoicing. However, you can prevent this with a simple change to your ePractice settings. 

Make sure the patient you’re adding isn’t already in your database.

1. Click settings and then select practice settings
2. Tick the box check for duplicates when saving patients and then save
3. The system will automatically notify you if a patient’s details match another record in the system so you can check for duplicates and ensure everything is accurate

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Learn More

Sign up for a free 1-2-1 online tutorial on adding patients to your database with Healthcode Academy or discover more articles on ePractice in Help and Support. If you need more help, get in touch with one of our friendly team.