Careers
Make your mark on the future of online solutions
Our ability to make an impact for our customers and their businesses comes from our people. Every single one of them makes a difference. It’s our responsibility to nurture these individuals, their skills and talents. Come and join us.
Working with us
We know that where you work is as important as what you do. We look beyond the role. We prioritise a family orientated culture. We dare to be different and strive to create a happy, fulfilling and flexible work life.
A collaborative approach
The integration of departments and people gives our team the professional and personal support they need to thrive.
Trust
We train, nurture and encourage. We trust our people to uphold our values and mission within the industry.
Personal development
Our can-do approach and fluid structure means there is opportunity to learn, develop skills and put forward new ideas.
I have relished the experience of working for a bigger company which operates at the heart of the private healthcare sector. It’s been a step up and I’ve enjoyed getting to meet people from across the sector.
Ahmed Khan, Service Delivery Manager
Healthcode were behind me during my studies but most importantly, as a small company they allowed me to experience different aspects of the business – financial, commercial, legal and governance operations. It was an invaluable opportunity to develop real-world understanding that I couldn’t have obtained from university or training courses.
Jenny Murray, Director of Operations
I have really seen Healthcode change since I joined in 2003. At a very basic level, we have grown in size: when I started as Helpdesk Team Leader, I was working with three people and today there are 15 in the team.
Nicola Kingsmill, Transformation Programme Director
Thinking about normal life in the 2020s, the private medical sector does seem to lag behind in terms of acceptance and use of new IT technology. I would love people to explore the potential for collaboration and sharing of ideas and data (subject to GDPR, of course!).
Desné Marston, Product Marketing Manager
The team I have around me are great. We gel really well and we’re all prepared to pitch in and help each other. In fact, that goes across the company.
Parminder Kalsi, Head of Marketing and Communications
I love the can-do culture here. There is plenty of scope for professional development and opportunities to get insights into different areas of the business which wouldn’t be as easy within a more formal corporate structure.
Shannon Newman, Product Owner - The PPR
I know it sounds like a cliché but I’m working with a great bunch of people, I enjoy seeing staff around me develop their skills and take on board my advice to improve their approach and delivery.
Daniel Byrne, Director of Service
I want Healthcode to be a driving force for technological progress in private healthcare and be instrumental in finding creative online solutions to the challenges facing the sector.
Fiona Booth, Head of External Affairs & Stakeholder Engagement
It’s great to see how much commitment and energy is being focused on growth and improvement – from upgrading systems to providing a better customer experience. We’re developing products and services that’ll support the private healthcare industry for years to come.
Richard Aris, Head of Business Development
With the Transformation Programme, Healthcode has effectively started again with a “big-company” mindset. The organisation has been restructured to operate more efficiently with better team-working and reporting, so everyone knows their responsibilities.
Mike Gregory, Product Owner – ePractice and eBooking
I enjoy finding opportunities to help customers meet their business challenges. I might be able to suggest a solution that we already have or brief our developers on their requirements so we can explore this further.
Ravinder Brar, Senior Business Development Manager
I love seeing customers use us for our excellent service and great products, with useful features that save time and money. Now we have the resources and organisation to transform our products and make a difference for customers – it’s rewarding to be part of that process.
Miles Saunders, Product Owner – VEDA and Healthcode Account
This role suits me perfectly. I’m one of the longest-serving people in the team so I’ve built up a good bank of knowledge and I really enjoy helping my colleagues and our customers.
Sophie Howard, Customer Services – 2nd Line Support Agent
I enjoy working with customers to resolve any ongoing issues they might have, whether that’s an internal pain point, or improving efficiency in certain processes.
Sam Lawrence, Senior Business Development Manager
It’s a great bunch of people. It’s much more fun to work here where different parts of the business interact with each other and we can bounce ideas around.
Tom Rees, Head of IT Operations
When I joined a colleague said to me: “it sounds a bit of a cliché but we’re a family” and I feel that’s still true. As much as we’ve expanded, we’ve been able to keep that culture and I enjoy coming into the office each day so I can see everyone.
Rebecca Hindhaugh, Team Manager | Registrations & Coding
When I joined eight years ago, I didn’t envisage that I would be here for so long but my colleagues have definitely played a big part in that. I’ve always been part of a great team which I really enjoy and we help each other.
Chris Gibbs, Service Delivery Executive
It’s a pleasure to work with healthcare businesses and contribute to their success with a powerful solution like ePractice which can help take their business to the next level. It’s really satisfying to feel I’ve made a difference.
Bernard Lim, Business Development Executive
I love being part of a team where we’re all free to express ourselves. It’s not the kind of hierarchical culture where you must report up the corporate ladder if you have concerns – everyone’s door is open.
Taran Saroya, Customer Service Team Manager
We have a lovely bunch of people and everyone is friendly and happy to help. I really don’t think anyone would turn you away if you needed advice or help with something.
Sophie Edwards, HR Executive
It’s brilliant to see each area of ePractice being released with rebranding and the latest technology to really drive the system forward. After all the hard work, it feels like we’re on the brink of something big.
Kingsley Hollis, Head of Business Development (ePractice)
What's in it for me?
Attractive benefits
We aren’t a huge corporate - but we offer all the benefits of one. With 25 days holiday, competitive pension contributions and both private medical and life insurance – we look after you now and in the years to come.
Professional development
From internal shadowing and mentoring to certified training, we ensure that your career is exactly what you want it to be. We're committed to preparing all our employees for any opportunities for progression within the company.
Wellbeing
We know how important mental wellbeing is to people's lives. We believe in a holistic approach to caring for our people. Our Employee Assistance Programme includes mental health counselling for anyone that needs it.
Work life balance
Our offices offer calm, creative and open spaces to work, and interact with colleagues across the business. But we know that people need flexibility too. We're open to a hybrid working pattern to give you the balance you need.
Added value
Our cycle to work scheme and Bravo Benefits employee reward programme, will make your life more rewarding. With nationwide discounts and contributions towards greener travel, our added value goes a long way.
Family focussed
Our team is one big family. And we like you to be able to care for yours too. It’s not just the life and health protection that gives you peace of mind. We include flexible holiday, maternity/paternity leave and childcare vouchers too.
Recruitment process
We make it easy as 1, 2, 3…
1
Look at our job board for available positions and match your existing skills. Our online application form makes it simple to get in touch.
2
We're people people. You'll be contacted by our friendly HR team to arrange a call to chat about any positions of interest. They're open to any questions about the role and the company - even at this initial stage.
3
It’s a match. If your skills and experience meet our requirements we’ll invite you to a preliminary interview. If you impress us, the second interview stage will begin.
