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Data security

Diligence. Care. Expectations. Best practice. Governance. Certified.

All of these standards apply to everyone working within the private healthcare sector. And these are the same principles we apply to our data security. We’re held to the the highest levels of accountability and are constantly and consistently measured against this.


Information security is at the heart of all of our technology and our customers can be confident that we have the necessary controls in place to protect their sensitive data.

We’re continually expanding the features and capabilities of our secure systems to enhance operational efficiency, information, governance and quality assurance within the sector.

ISO 27001:2013

Our platform, uniquely tailored to the provision of online solutions and services to the healthcare market, complies with all of the vigorous requirements of ISO/IEC 27001:2013. We first achieved this certification back in 2009 and have worked diligently to maintain it, alongside our commitment to the highest security standards, ever since.

Cyber Essentials Certified

We’ve also been awarded the government-backed Cyber Essentials (CE) Certification, proving our unyielding commitment to safeguarding our systems and your data from cyber attack. We’re dedicated to consistently reinforcing best practices across all aspects of cyber security.



Data security oversights can be extremely costly. In addition to the potential disruption and embarrassment, the ICO could also impose a financial penalty if it finds that we hadn't done enough to protect users’ sensitive personal data.

  • Our systems are secured in line with ISO27001 standards. What's more, access to the data is protected by an industry-standard authentication-authorisation solution.
  • Information is both stored and shared in line with best practice recommendations of the Information Commissioner’s Office (ICO).
  • We've a stringent Information Security Management System tailored for online solutions offered to the private healthcare sector. This ensures the data we hold complies with data protection law and all our team understand their responsibilities.