Diary functions
Arranging a video consultation
It’s simple to arrange a video consultation by following these steps:
- Schedule the appointment on the day you want
- Select the patient’s name
- Choose the appointment type from the drop-down menu
- Select Remote / Online Consultations as the location
- Choose the date and time from the calendar and click ok
- Select Video consultation
- Click the Next button
- Add the reason for the visit and any notes
- Select Add communications and choose either Email or SMS or both, depending on how you’d like to send the appointment confirmation to your patient.
- Hit the Save button
This sends an appointment confirmation to your patient which includes the link to join the video consultation.
Starting the video consultation
On the day of the consultation just follow these steps when you want to begin:
- Open the appointment in your diary
- Click on the video icon
- The video consultation screen will open, and you can start when you are ready
- Click Join
- You can start and stop your camera or mute your microphone using the icons
- End the call by clicking the red hang-up button
If you need more help get in touch with our friendly customer service team: custserv@healthcode.co.uk
