Remittances
File Download
Click the Billing tab, Insurer Feedback and then Remittances 2.0. If the splash screen appears, you can choose Don’t show me this again or simply click Continue.
This Pro-only feature is where your exported remittance files are stored ready for download to your computer or laptop.
These will be available for a calendar month – to access them, click File Download from the main menu on the left-hand side of the screen. Large files may take a few minutes to appear, but there’s an option to refresh the page.
You’ll see a list of exported files with info in the following columns:
- Filename –the provider number followed by a unique identifier that doesn’t relate directly to the remittance
- Created by – the name of the person who exported the file
- Date Created – the date the file was exported
- Last Downloaded on
- Expiry Date
- File Type
- Action
To download a file, simply click Download in the Action column. You can then change the filename if you want and save it.
Click Back to Main Menu to get back to the main page.
