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Validation Rules | Membership numbers

Validation Rules

Membership number formats

We’ve got access to the membership databases for Aviva, AXA Health, Bupa and Vitality and invoices are validated against these. The other insurers validate against membership number formatting rules.

The validation format criteria are set out for each insurer and use the following key:

  • A = Letter
  • N = Number
  • X = Letter or Number

A couple of examples:

  • AANNNN = 2 letters followed by 4 numbers
  • NNNNNNXXA = 6 numbers, followed by 2 characters than can either be a number or a letter, followed by a letter

Where other letters and specific letters or symbols are used, this is clearly shown.

Alliance Health

There are three formats that are recognised.

  • NNNNNN = 6 numbers
  • NNNNNNN = 7 numbers
  • NNNNNNNN = 8 numbers

Allianz Partners

The letter P followed by between 4 to 9 numbers.

As Allianz are now processing invoices on behalf of Aetna for their Americas policy holders, the following formats are also recognised. More information on what that means can be found here.

  • WNNNNNNNNN = the letter W, followed by 9 numbers
  • WNNNNNNNNN-NN = the letter W, followed by 9 numbers, followed by a hyphen (-), followed by 2 numbers
  • WNNNNNNNNNN = the letter W, followed by 10 numbers
  • WNNNNNNNNNN-NN = the letter W, followed by 10 numbers, followed by a hyphen (-), followed by 2 numbers
  • WNNNN⎵NNNNN = the letter W, followed by 4 numbers, followed by a space, followed by 5 numbers
  • WNNNN⎵NNNNN-NN = the letter W, followed by 4 numbers, followed by a space, followed by 5 numbers, followed by a hyphen (-), followed by 2 numbers
  • WNNNN⎵NNNNNN = the letter W, followed by 4 numbers, followed by a space, followed by 6 numbers
  • WNNNN⎵NNNNNN-NN = the letter W, followed by 4 numbers, followed by a space, followed by 6 numbers, followed by a hyphen (-), followed by 2 numbers

Bupa Global

Must be 17 characters long.

  • XX-NNNN-NNNN-NNNN = 2 characters (often the letters BI), followed by a hyphen (-), followed by 4 numbers, followed by a hyphen (-), followed by 4 numbers, followed by a hyphen (-), followed by 4 numbers

Exeter Friendly

There are seven formats that are recognised.

  • NNNNN = 5 numbers
  • NNNNNN = 6 numbers
  • NNNNNNN = 7 numbers
  • NNNNNNNNNN = 10 numbers
  • NNNNNNNNPPNN = 8 numbers, followed by the letter P, followed by the letter P, followed by 2 numbers
  • WINNNNNNNN = the letter W, followed by the letter I, followed by 8 numbers
  • WDNNNNNNNN = the letter W, followed by the letter D, followed by 8 numbers

WPA

There are five formats that are recognised.

  • NNNNN = 5 numbers
  • NNNNNN = 6 numbers
  • NNNNNNN = 7 numbers
  • NNNNNNNN = 8 numbers
  • NNNNNNNNN = 9 numbers

Healthcode Academy

The Healthcode Academy is run by our friendly and knowledgeable Service Delivery Associates. They offer practical and relevant modular tutorials about our products highlighting the wealth of useful features and help you to use them with confidence. Each free online session uses your own data for real-time examples and lasts between 30-60 minutes. Don’t have the time? Take a look at our bite-sized modules instead.

Learn more about Healthcode Academy

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