Meet Healthcode’s HR Executive
Tell us about your role and main responsibilities?
I joined the company in 2023 and have just been promoted to the brand-new post of HR Executive. As it’s a small team, this is quite a broad role which includes admin such as maintaining staff contracts, as well as being the point of contact for day-to-day enquiries. I also manage inductions for new starters, put together training plans and I’ll sit in on the initial stages of the recruitment process to provide an HR perspective. The aim is to ensure every new starter has all they need to settle in quickly so they can meet their potential.
How do you hope to make a difference for staff?
Communication is paramount to our employees, but it’s just as important that we listen to them and take their feedback on board with things like regular engagement surveys and our suggestion box.
While we’ve been through a lot of change in recent years (and we’re still growing), we need to maintain good staff morale and keep the special atmosphere that’s been key to our success. A large part of that is ensuring people feel their views count and they’re being well looked after so they enjoy their time at work.
What qualities does someone need to join Healthcode and how would you describe the team?
We don’t have the formal culture you’ll often find in big corporates so we really value employees who are self-starters, integrate well and are happy to collaborate with others across the different teams.
In my experience, we have a lovely bunch of people and everyone is friendly and happy to help. I really don’t think anyone would turn you away if you needed advice or help with something.
That spirit of collaboration is definitely something we encourage as a company through things like our quarterly company days which bring everyone together to hear about the latest developments, celebrate our successes and enjoy each other’s company.
How does your work have an impact on customers?
Although I’m not in a customer-facing role, I’m always impressed when I see members of our Customer Services team in action because they’re always so polite and helpful to users. You can see everyone is passionate about doing a good job and that translates into the quality of their work.
The HR team can’t take the credit for their performance but we do contribute to things like recruitment, training and maintaining a healthy and supportive company culture. So we can help staff do their best for customers, we aim to create the conditions where they feel happy and enjoy their work.
What do you enjoy most about working here?
I love the people – everyone is friendly from the get-go – and the office space is very bright, open and welcoming so it’s a pleasure to go into work. I’m also a big fan of the company meetings I mentioned earlier because they’re really informative, fun and are a chance to talk with people that you might not see every day. I know we all really appreciate how much effort goes into making the day a success, from the presentations to the team building and social side and it’s part of what makes Healthcode a great place to work.
And finally, how do you switch off outside work?
My very energetic Cocker Spaniel keeps me entertained and also requires plenty of walks. I’m an avid reader, especially thrillers by authors like Freida McFadden although the Thursday Murder Club series by Richard Osman is my top recommendation. I’m also getting married next October and there’s a lot to be done so my brain is currently going into wedding planner mode as soon as I get home.
