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Subscriptions | Direct debit – company account


Direct debit – using a company account

To subscribe to our products and services (including the Clearing Service) using a company bank account, you’ll need to follow these instructions to set up your Direct Debit.

Whether you’re using ePractice or VEDA you’ll first need to access the payment details for your site by clicking Manage Subscription and then Update Details.

  1. Click Payment Methods
  2. Click Pay with GoCardless – a new direct debit set-up box will open
  3. Some details may be pre-populated – amend as necessary
  4. Under the box labelled “First name” click on Click here to use a company name
  5. Type in the name of the bank account
  6. Complete the rest of the fields
    • Bank sort code
    • Bank account number
    • Post code of your billing address (or you can click to enter the address manually)
    • Your email
  7. Click Set up Direct Debit

Your Direct Debit will show as Pending verification against your Payment Methods. This stage usually takes around two working days while the mandate is logged with BACS (Bankers’ Automated Clearing System).

If your bank account also requires dual signatories, click here to find out what to do.

Healthcode Academy

The Healthcode Academy is run by our friendly and knowledgeable Service Delivery Associates. They offer practical and relevant modular tutorials about our products highlighting the wealth of useful features and help you to use them with confidence. Each free online session uses your own data for real-time examples and lasts between 30-60 minutes. Don’t have the time? Take a look at our bite-sized modules instead.

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