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Reset your Healthcode Account password

Sometimes the simplest changes can make life so much easier. Why not grab a hot drink (biscuit optional) and try this five-minute fix…

Don’t worry if you’ve forgotten your login password as it’s quick and easy to get back up and running. 

Follow these steps to reset your password

  1. Go to your Healthcode Account and click Reset password
  2. Enter your registered email address and click Reset password
  3. We’ll send you an email with a verification link
  4. Contact our Customer Services team for help if you’re not using a unique email address. Please note that you can’t share an email with another user and we don’t recommend using generic business email addresses, such as info@ as this is less secure.

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To learn more about what else you can do from your Healthcode Account see our FAQs in Help and Support. If you need more help, get in touch with one of our friendly team.

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