Skip to content
Back to blog

A new diary entry marks the start of something big

Be shaken and stirred by our ePractice Appointments

Successful private practices are always innovating, from offering new treatments and services to using the latest technology to provide a great patient experience. The best practice management solutions move with the times too to help practices adapt to new challenges and work more effectively.

In recent years, we’ve continually introduced new tools and features to our secure ePractice solution including Guideline Pricing and Online Payments as part of our mission to automate time-consuming admin tasks. 

Now we’re going much further with the next generation of ePractice – a more powerful solution that delivers big performance improvements, a brighter and more intuitive user interface and is bursting with new features. It’s a complete transformation which we’re rolling out step-by-step so we can ensure customers can easily use the system and make the most of the functionality.

ePractice Appointments is now live and you’ll be able to access it once you’ve logged in from your Healthcode Account. This is available on all ePractice plans – simply select Appointments from the menu. Basic users can upgrade to Lite or Pro to enjoy all the features.

The first thing you’ll notice is that the new Appointments is brighter, clearer and easier to use than before but the change is more than cosmetic. We’re giving you the tools to manage your diary, your way:

  • Set up one-off and recurring clinic sessions at multiple locations
  • Show when you’re unavailable and set aside time for admin or meetings
  • Send appointment confirmations by text or email
  • Show key information for appointments, eg any outstanding balance or warning notes

What’s more, soon you’ll be able to take your diary management into another dimension by publishing information about your sessions and availability on ICE, our new integrated channel exchange, which is revolutionising real-time appointment booking for the private healthcare sector.

Subscribing to ICE means you’re in control. You can decide which appointment slots will be visible to thousands of prospective patients via hospital, insurer and other booking sites and you can choose to accept online bookings for free appointment slots – and your diary will update automatically. You’ll need a subscription and an up-to-date PPR profile (contact us if you need support).

This is just the start of an exciting journey that will transform the ePractice experience and we’re sure that you’ll enjoy the ride – watch this space for updates.

Discover more

Check out our guides on Appointments or book a one-to-one session with one of our friendly Healthcode Academy experts to discover what’s new or contact our Customer Service team if you need more support.

If you’d like to see what ePractice could do for your business or you’re interested in seeing what you’d get by upgrading from your current plan, why not book a demo or speak to our Business Development team who can help you make a choice that’s right for you.

Related Articles

How we’re making your Healthcode Account more secure

We’re introducing Two-Factor Authentication (2FA) to make accessing your Healthcode Account even more secure. It’s simple to set up and use – providing extra security when using products your subscribed to.

Read full story

Check the status of your electronic invoices to insurers in ePractice

Sometimes the simplest changes can make life so much easier. Why not grab a hot drink and try this five-minute fix to find out whether the invoice you’ve submitted through the Clearing Service has been validated.

Read full story

The business of the patient journey | Managing the patient’s pathway

In part 3 of this series, Product and Marketing Liaison and former practice manager, Desné Marston, shares her expertise on the importance of effective admin to support patient care.

Read full story